Troubleshooting BR-DGE Validation Errors

Modified on Fri, 28 Jun at 4:43 PM

Validation errors typically occur when a request is malformed. Usually, because a field has not been given the correct value type or the JSON is malformed.


Common Causes of Validation Errors

  • Incorrect Data Types: Sending a string where an integer is expected, for example.
  • Missing Required Fields: Failing to include mandatory fields.
  • Invalid Formats: Providing data in an incorrect format, such as a poorly formatted email address or date.
  • Out-of-Range Values: Submitting values outside the acceptable range.
  • Malformed JSON: Incorrectly structured JSON data.


Identifying Validation Errors

A request containing invalid values will result in responses containing BR-DGE Validation Errors designed to help you identify what is invalid about your query. Please see more details on our categorised list of Validation Errors


Troubleshooting Steps

  • Review the Error Message: Examine the response body to understand which fields failed validation and why.
  • Format Data Correctly: Ensure all fields follow the expected format. For instance, an email should follow the standard email format.
  • Refer to the BR-DGE API Reference for the correct data types, formats, and required fields; BR-DGE REST API.


If you continue to experience issues, do not hesitate to reach out to our BR-DGE Customer Support team for help. Provide us with the full request and response you are using, so we can help diagnose and resolve the issue. 

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